According
to statistics released by the Nigerian Communications Commission (NCC) after
100 days of the Mobile Number Portability (MNP) regime, telecoms operators have
performed differently in the new regime.
The
spotlight is on the four major telecoms companies in Nigeria as they have a
whopping 117 million customers out of the total 119 million customer base
present in the telecoms sector. The four major players are MTN, Globacom
limited, Airtel, and Etisalat in their order of customer base.
Statistics
from the month of May indicated that MTN had 10% gain from porting and 49%
loss. Globacom had 17% porting gain and 23% losses; Etisalat had 29% gain and
17% losses while Airtel had 44% porting gain and only 11% loss for the month of
May.
Stats from
the month of June saw MTN gain 9% of porters and lost 47%. Etisalat had 12%
porting gains and 23% losses. Globacom had 29% gain and lost 19% while Airtel
led again by having 50% of porters while only loosing 11% of porters.
Despite
this development, MTN is still the largest telecoms company in Nigeria but
these stats has shown that snatching a man from your rival to advertise porting
would not mean much if you can’t back it up with excellent service for your
customers.
NCC’s
Director of Public Affairs, Dr Tony Ojobo, confirmed the traffic in porting
scheme to The Guardian. He indicated that MNP has deepened competition between
operators as subscribers now have choice of switching without losing their
phone numbers.
The
cumbersome process involving the mobile number portability which includes 48
hours processing period to port, 90 days before you can port to another network
after porting, going to customer centres before being able to port, etc. has
seen low turnout in the programme.
Source: The Guardian
Posts
Mobile Number Portability has brought mixed fortunes for Telecom Companies